News and Important Updates


Posted On: Sunday, April 3, 2022

DRIVE-UP/DROP-OFF - BRECKSVILLE LOCATION ONLY - We will once again offer Drive-up/Drop-off service in our Brecksville location between the hours of 9 am – 5 pm on the following dates:
Monday, April 11th through Friday, April 15th
Monday, April 18th

What is Drive-up/Drop-off service?
Without leaving the car, individuals can pull in and hand their completed return or uncompleted tax documents to a RITA representative. Even if tax documents are unfinished, a RITA agent will complete them for the taxpayer.

Drive-up: RITA agents will be on-site at the Brecksville location to accept tax returns and/or support documents. Taxpayers will be directed to park in a reserved spot when they pull into the Brecksville location.

Drop-off: The RITA agent will ask the individual questions and take their tax documents. Taxpayers will receive a receipt of their submission.

Cleveland Heights, Mentor, Worthington, Xenia and Youngstown are offering Secure Drop Boxes.

In-person Taxpayer assistance continues to be available in Brecksville, Worthington, Xenia and Youngstown.

Taxpayers with questions can call 800-860-7482 during our Call Center Hours.  Phone hours are extended through April 18th to provide you with more options to connect with RITA representatives.

All returns that are e-filed, postmarked or dropped off by April 18th will avoid late filing penalties.

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