Send Us a Message with MyAccount

The message center is accessible through MyAccount for both individuals and businesses and ensures that any information you send cannot be viewed by anyone else.

When you communicate with us, we will send an acknowledgment email right away, and do all we can to respond to your question within 2 business days.

Please note, we have significantly reduced the number of customer service agents in our customer service center to help prevent the spread of the COVID-19 virus. As a result, responses to MyAccount messages may take longer than normal.

Check out our FAQs for Individual or Business tax filing questions.