• HERE
  •  Records provided by the former tax administrator of Gates Mills reflect payments and credits through March 31, 2020

  •  Records provided by the former tax administrator of West Unity reflect payments and credits through May 27, 2020

July 2020 Extended Call Center Hours

Monday July 6th 8:00 am - 6:00 pm
Thursday July 9th 8:00 am - 6:00 pm
Saturday July 11th 9:00 am - 12:00 pm

Monday July 13th 8:00 am - 6:00 pm
Tuesday July 14th 8:00 am - 6:00 pm
Wednesday July 15th 8:00 am - 6:00 pm

Contact Us - By Phone

During normal business hours our phone lines are still open but we have significantly reduced the number of customer service agents in our call center to help prevent the spread of the COVID-19 virus. As a result, your wait time to speak with an agent may take longer than normal.


Self-service phone options such as making a payment, checking refunds and estimates are available around the clock or you may speak with an agent during business hours, 8:00 am - 5:00 pm Monday - Friday. RITA offices are closed and agents are unavailable during certain Holiday and Office Closures.
Voice 440.526.0900
Fax 440.526.8813
Voice 1.866.721.7482
Fax 888.329.0265
Voice 866.750.7482
Fax 330.743.3686
Voice 800.860.7482
Fax 440.922.3516
Voice 440.526.0900
Fax 216.382.5003
* When dialing a toll free number, please make sure you dial "1" or you may not connect to RITA.