1. How can I confirm the amount of estimated payments or credits that I have on my account?

    Please use our automated phone system to verify the amounts of estimated payments or credits (lines 13 and 14 on RITA Form 37) that are available to claim. We request that you call RITA at (440) 526-0900 or 1-800-860-7482 and follow the automated prompts.
     
  2. When is the best time to call if I have a question?

     If possible, please call RITA during off-peak days (Tuesday, Wednesday, and Thursday)
     between the hours of 8:00 a.m. – 9:00 a.m. and 3:00 p.m. – 4:00 p.m.

    3.   What do I need to have ready when I call RITA? 

Please search the Frequently Asked Questions for an answer to your question.  In the event you do not see an answer to your question, please have all of the following information ready:

1.) Your social security number, and if a joint account, the joint account holder’s social security number.
2.) Copies of your W-2 statements.
3.) Copies of your previously filed RITA returns.
4.) Copies of your previously filed State and Federal Income Tax Returns.

     4.   Can I e-mail you a tax question?
              
           No.

     5.  Do you have a Spanish-speaking translator?

Yes.  Please call RITA at 1-800-860-7482 and request assistance.