News and Important Updates
In-Person Taxpayer Assistance Update
Posted On: Monday, February 14, 2022
In-person taxpayer assistance is available at the following locations:
Brecksville
Walk-in Hours: 9:00 am-4:00 pm, Monday-Friday
10107 Brecksville Road
Brecksville, OH 44141
Worthington
Walk-in Hours: 9:00 am-4:00 pm, Monday-Friday
760 Lakeview Plaza Blvd #400
Worthington, OH 43085
Xenia
Walk-in Hours: 8:00 am-5:00 pm, Monday-Friday
Xenia Administration Building
107 E. Main Street
Xenia, OH 45385
Youngstown
Walk-in Hours: 9:00 am-4:00 pm, Monday-Friday
2761 Salt Springs Road
Youngstown, OH 44509
We continue to provide many contact-free alternatives to traditional in-person assistance, including secure drop boxes. And, as always, our Customer Service Agents are available Monday through Friday, 8am to 5pm to answer taxpayer questions. Call us at 800-860-7482. Taxpayers may also use this number to access RITA’s 24 hour automated phone system to make payments, check the status of a refund request or an estimated payment you have made.
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