Regional Income Tax Agency Web Site

Walk-in Taxpayer Assistance

FREE WALK-IN TAXPAYER ASSISTANCE is provided for all taxpayers who are required to file a municipal income tax return for any RITA municipality.  Agents will be on-site to answer questions and assist with RITA municipal income tax return preparation.  To receive assistance bring with you all necessary tax documentation.

No appointment is necessary however, assistance is on a first come, first served basis and wait times may vary.


Brecksville Office
10107 Brecksville Road
Brecksville, OH 44141
Worthington Office
760 Lakeview Plaza Blvd. #400
Worthington, OH  43085
Youngtown Office
2761 Salt Springs Road
Youngstown, OH  44509
Monday through Friday
8 am until 5 pm
Monday through Friday
8 am until 5 pm
Monday through Friday
8 am until 5 pm
Cleveland Heights Office
40 Severance Circle
Cleveland Heights, OH  44118
Lake County - Mentor Office
8500 Civic Center Boulevard
Mentor, OH  44060
Monday through Friday
8:30 am until 5 pm
Tuesday and Thursday
8:30 am to 1 pm and 1:30 pm to 5:00 pm