Video Tutorials are available to assist with eFile, click HERE.
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Individuals - eFile
Do I need to register with RITA or how do I create my eFile credentials?
Any individual or business that has an existing tax account with RITA is eligible for eFiling. If you have an EXISTING tax account, you would need to go to the MyAccount page and select Start Here to create your eFile credentials, such as your user ID, password, and challenge questions and answers.
If you are new to a RITA municipality, or do not have an existing account, you need to register with RITA to become an active taxpayer in our system before you use eFile services. To register go to the MyAccount page, select Start Here and enter the information to create your active tax account with RITA. Once your account is active, you will receive a RITA Registration Complete confirmation email. At that point, you should be able to go back to the MyAccount page and create your login credentials.
Video Tutorials are available to assist with Registering and Creating a UserID and Password. Click here to see the videos available
How long will it take me to receive a password from RITA so that I may eFile?
You create your own password and select security questions and answers when you enroll for MyAccount access. As soon as you have entered and submitted all the information requested on the enrollment screen, you will receive an email from RITA with a link in the message to activate your UserID. - the link is only valid for 24 hours. If you do NOT activate the User ID within the 24 hour period you will need to repeat the process of creating a User ID. As soon as your User ID is activated, you may access your account.
What should I do if I forgot my password for MyAccount or if my password is not accepted?
When you enroll in RITA MyAccount, you are asked to select security questions and answers, and enter your email address. On the login screen just below the box where you enter your password is a link to a forgotten password screen. Once there, you will be prompted to answer your security questions. If you answer the security question correctly, you will be taken to a new page where you will have the ability to reset your password. If you cannot remember the answer to your security questions, or the answers are not entered correctly (it is case sensitive and must match what we have on file exactly), there is a link provided under the security question answer box to have an email sent to you to reset the password. In the email there is a link which takes you to the password reset screen, and you will then be able to reset the password and use eServices.
Do I also need to mail RITA a paper filing after I transmit an eFile?
No, you do not need to file a paper return after you have submitted your eFile.
Can I file electronically through Turbo Tax?
Currently, Turbo Tax (Intuit) does not submit forms electronically to RITA. If you prepare your RITA tax return through Turbo Tax, you must print it out and mail to RITA.
I filed electronically through a tax preparation service and I received a confirmation number that my RITA return was filed electronically, how can I verify that my return was filed?
Login to MyAccount and go to the File and Pay screen. This screen will provide history and filing status for current and prior year returns. Be sure that the tax year in question has the filing status “Filed (eFile) or Filed (paper). If the filing status states “Begin eFiling or Contine eFiling” then the return has not been submitted to RITA. In this case, ask your tax preparer if a confirmation receipt was sent to the tax preparer. The tax preparer should have this notification on hand at the time your return was filed. Your tax preparer may have to resubmit the form or provide a paper copy to file by mail.
After entering all the information RITA requested during the eFile process, I have a tax liability (amount due) to RITA. I can’t pay the tax liability right now, but I want to eFile. Will RITA accept my eFile and bill me for the tax due?
For the current tax year - no. Payment must either be made in full when the form is submitted, or deferred to a date no later than the filing deadline (typically April 15).
If you are filing for delinquent years you may file without paying the tax liability. RITA will bill you for the amount due, including applicable penalty and interest charges.
I made a mistake and entered incorrect information during the eFile process and I already transmitted my filing and received a confirmation. Can I amend that eFiled return by eFiling again?
No. All amended returns must be submitted on a paper form, with all supporting documentation attached.
How long does it take for an ePayment to process?
An ePayment can be made ONLY via ACH debit from your checking or savings account. The normal time for a payment made through ePayment to post to your account is 3-4 business days.
I didn't file my return last year. Can I file delinquent returns online this year?
Yes. Access MyAccount HERE.